Our platform combines user-friendly technology with personalized service. We provide an intuitive dashboard where elderly homeowners can schedule and track home maintenance tasks with just a few clicks. Notifications, alerts, and reminders ensure nothing is missed, and family members or caregivers can receive updates, too. We also use data-driven insights to proactively suggest maintenance needs and safety improvements tailored to the needs of senior residents.

Yes, we offer a "Family Dashboard" that family members or caregivers can access. This allows them to oversee scheduled services, receive notifications about completed tasks, manage payments, and even communicate directly with contractors. It’s an ideal way for family members to stay involved and support the well-being of their loved one’s home remotely.

Safety is a top priority. Our contractors are trained in best practices for working with elderly residents, including conducting safety assessments for each job. Additionally, we use technology to track contractor arrival times and job completion, with family notifications available for added peace of mind. Many of our services also include optional safety enhancements, like accessibility modifications and emergency alerts.

Our platform automates reminders and notifications to keep homeowners, family members, and caregivers informed. Notifications can be customized and are sent via email or SMS for service updates, upcoming appointments, and critical maintenance reminders. Family members can also opt into these notifications to stay connected and informed.

We prioritize accessibility in our platform design to ensure it’s easy to use. Features include large text options, voice-to-text for entering service requests, and one-click navigation. Additionally, the platform is optimized for mobile and tablet use, making it accessible for seniors who may use a variety of devices.

Our contractors are carefully vetted and trained to work with elderly homeowners. We require background checks, proof of insurance, and specific training for senior care sensitivity. Contractors learn how to identify potential safety hazards and make recommendations tailored to the needs of elderly residents, ensuring both quality and safety.

Family members or caregivers can be invited to the account by the primary user (the homeowner) or set up an account themselves if managing on behalf of the homeowner. They’ll have access to view scheduled services, add or cancel appointments, monitor payment details, and receive updates—all designed to provide a supportive, remote home management experience.

Our platform uses data to create a proactive maintenance plan tailored to each home. Based on seasonal needs, previous maintenance records, and the homeowner’s preferences, we can suggest services that reduce risks and help prevent costly repairs. This approach is particularly beneficial for elderly residents, offering peace of mind that their home is safe and well-maintained without them needing to track every detail.

Our platform prioritizes secure payment methods with data encryption and uses trusted third-party payment providers. Family members or caregivers can manage payments through the dashboard, with options to view transaction history, set up auto-pay, and choose flexible billing options.

Yes, we provide emergency response services tailored to elderly residents’ needs. Family members can be notified of emergency repairs, and our system allows for rapid deployment of contractors to address urgent issues. We prioritize safety and work with our contractor network to ensure swift assistance, giving families peace of mind in case of unexpected situations.

Our platform includes a dedicated support team with expertise in both technology and senior care. Elderly homeowners and their family members or caregivers can contact our support team by phone, email, or live chat. We also have 24/7 support available for Premium and VIP plan members to assist with troubleshooting, service inquiries, and account management.